Shipping policy

Thank you for shopping with VIZZ. Below you’ll find all the details regarding our shipping process.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times may vary depending on your location:

  • Canada & United States: 5–10 business days

  • International: 7–15 business days

Please note that shipping times are estimates and may be affected by factors beyond our control such as carrier delays, customs processing, or weather conditions.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Promotional free shipping offers (if applicable) apply only to qualifying orders.

Tracking

Once your order has shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update.

Customs, Duties & Taxes

International orders may be subject to customs fees, duties, or taxes imposed by your country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping fees.

Incorrect Address

Please ensure your shipping address is correct at checkout.
VIZZ is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

Lost or Delayed Packages

If your package appears delayed or lost, please contact us at vizzlens@gmail.com with your order number.
We will do our best to assist you, but VIZZ is not responsible for carrier-related delays.

Contact Us

For any shipping-related questions, contact us at:
📧 vizzlens@gmail.com